Management/Administration
Tracey Jenkins
Practice ManagerJessenia Rahimi
Deputy Practice ManagerThe Practice Manager manages all of the business aspects of the Practice such as making sure that the right systems and the right people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment and IT (information technology). The Practice Manager supports the Admin Team, GPs and other medical professionals to deliver patient services and also helps to develop extended services, enhancing patient experience and care.
Pharmacist/Pharmacy Tech
Deepika
PharmacistOur Pharmacist will resolve day-to-day medicine issues and consult with and treat patients directly. This includes providing help to manage long-term conditions, advising those taking multiple medicines (polypharmacy) and delivering clinical advice about treatments. Deepika also will assist with communication across a patient’s care pathway, manage medicines shortages by suggesting suitable alternatives where appropriate.
Sasha
Pharmacy TechnicianShe supports the delivery of safe, effective and efficient systems for medicines optimization, repeat prescribing, reducing medicine waste and maximizing patient outcomes and review Cholesterol levels.
Reception
Samantha
Administrator/ SecretaryEva
ReceptionistLina
Administrator/Secretary
Goody
Receptionist/Medical ReportsStephanie
ReceptionistNadia
ReceptionistAslihan
ReceptionistRhona
ReceptionistPooja
ReceptionistLaura
ReceptionistLia
Admin/ScanningSarah Garner
ResultsOmar
ReceptionistReception staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The Reception Staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.